Privacy

Pawpixa processes the pet photo you submit to check its suitability and produce your portrait collection.

Photo and order data

Your source photo and finished files are stored in a private Neon Object Storage bucket. Google Gemini processes the photo and studio instructions to check the photo and create the portraits. Creem processes checkout details and screens generation instructions. Pawpixa does not receive full payment card details.

Order access

A recovery code lets you open the order on another device. Your browser stores a cookie for access on this device and may remember your last order number. Anyone with the code can access the order, so keep it private. Download links issued for private files expire shortly after issuance.

Support and data requests

Use your order number when contacting support about your files or personal data.